Frequently asked questions

These are some of the most common questions our customers have about our eLearning modules. Reach out to us at info@crambridge.in, and we will respond to any additional queries you may have.

 

What are eLearning modules?

eLearning modules are interactive presentations that can be viewed on a computer, tablet or smartphone. Unlike normal PowerPoint presentations, or documents, eLearning modules require the user to proactively engage to take the presentation forward – such as by answering in-built quizzes.

eLearning is an effective way to train people when it is not possible or desirable to get them all in a classroom – such as during a pandemic. eLearning is an established form of training in many domains like IT services. CRAMbridge endeavors to do the same for the pharmaceutical and biotech industries.

 

What topics are covered in CRAMbridge modules?

Our modules cover the whole range of pharmaceutical and biotech operations including R&D, QC/QA, regulatory compliance, clinical testing, marketing, and post-sales analytics.You can browse topics by categories or use the search box on the Modules page to find topics of your interest.

 

Who should use these modules?

If you are already part of the pharmaceutical and biotech industry ecosystem, you will find great value in CRAMbridge eLearning modules. Whether you are a new employee who wants to be bring themself up-to-speed on industry standards and protocols, or an existing employee who is looking to fill gaps in expertise, CRAMbridge eLearning modules are just right for you.

Our modules are also a great way to take your periodic GMP training beyond a few hours of standard content delivered each year. You can leverage these modules to improve operational efficiency and compliance.

 

Do I need to have prior understanding of the topics, before I can try these modules?

CRAMbridge modules are categorized as “beginner level”, “intermediate level”, and “expert level”, depending on the subject knowledge and prior training required to complete the modules. See CRAMbridge list of eLearning modules in these three categories.

 

Have these modules been vetted by experts?

The team at CRAMbridge comprises of industry veterans who have spent decades in the trenches of large pharmaceutical and biotech enterprises. They have advanced degrees, including Ph.D.’s in the field and have defined quality culture at leading companies while conducting or overseeing numerous regulatory audits. Additionally, these modules are utilized by our enterprise clients, who are leading pharmaceutical companies. The modules have been vetted by the subject matter experts and quality teams at these companies as well.

 

How are eLearning modules distributed?

eLearning content is typically hosted on an online Learning Management System (LMS). You log into the LMS and complete the interactive modules. The LMS has the library of modules, it records your completion, test scores, and also generates certificates.

 

Does CRAMbridge have eLearning modules, and an LMS?

Yes. CRAMbridge has developed a full library of eLearning modules for pharmaceutical and biotechnology topics. These courses are administered through our secure, online LMS.

 

What happens after I purchase the modules here?

You will receive an email with your order confirmation immediately.

1) If you are a first-time customer, you will receive another email within a few minutes with instructions on how to log into the LMS. You will see the modules you purchased in the “Courses” section of your dashboard on the LMS. You can complete these modules within the specified time and print certificates.

2) If you are a returning customer, and have already used the LMS before, the courses you purchased will be automatically added to your course dashboard.

Watch this video for more information.

 

Is your payment gateway safe?

CRAMbridge uses trusted third-party payment gateways such as RazorPay and Paypal to process all payments. RazorPay and Paypal are industry leaders in the financial field, and have bank level encryption and security. None of your payment information is seen, accessed, or stored by CRAMbridge.

 

What happens if I have issues while purchasing or completing the modules?

You can reach our customer service teams at info@crambridge.in 7 days a week.

These are some of the most common questions our customers have about our eLearning modules. Reach out to us at info@crambridge.in, and we will respond to any additional queries you may have.

 

What are eLearning modules?

eLearning modules are interactive presentations that can be viewed on a computer, tablet or smartphone. Unlike normal PowerPoint presentations, or documents, eLearning modules require the user to proactively engage to take the presentation forward – such as by answering in-built quizzes.
eLearning is an effective way to train people when it is not possible or desirable to get them all in a classroom – such as during a pandemic. eLearning is an established form of training in many domains like IT services. CRAMbridge endeavors to do the same for the pharmaceutical and biotech industries.

 

What topics are covered in CRAMbridge modules?

Our modules cover the whole range of pharmaceutical and biotech operations including R&D, QC/QA, regulatory compliance, clinical testing, marketing, and post-sales analytics.You can browse the topics by categories or use a search tool to find topics of your interest.

 

Who should use these modules?

If you are already part of the pharmaceutical and biotech industry ecosystem, you will find great value in CRAMbridge eLearning modules. Whether you are a new employee who wants to bring themself up-to-speed on industry standards and protocols, or an existing employee who is looking to fill gaps in expertise, CRAMbridge eLearning modules are just right for you.

Our modules are also a great way to take your periodic GMP training beyond a few hours of standard content delivered each year. You can leverage these modules to train your staff on a wider range of topics to improve operational efficiency and compliance.

 

Do I need to have prior understanding of the topics, before I can try these modules?

CRAMbridge modules are categorized as “beginner level”, “intermediate level”, and “expert level”, depending on the subject knowledge and prior training required to complete the modules. See CRAMbridge list of eLearning modules in these three categories.

 

Have these modules been vetted by experts?

The team at CRAMbridge comprises of industry veterans who have spent decades in the trenches of large pharmaceutical and biotech enterprises. They have advanced degrees, including Ph.D.’s in the field and have defined quality culture at leading companies while conducting or overseeing numerous regulatory audits. Additionally, these modules are utilized by our enterprise clients, who are leading pharmaceutical companies. The modules have been vetted by the subject matter experts, and quality teams at these companies as well.

 

How are eLearning modules distributed?

eLearning content is typically hosted on an online Learning Management System (LMS). You log into the LMS and complete the interactive modules. The LMS has the library of modules, it records your completion, test scores, and also generates certificates. CRAMbridge eLearning modules are distributed either through the clients’ in-house LMS, or our own cloud-based LMS.

 

Does CRAMbridge have eLearning modules, and an LMS?

Yes. CRAMbridge has developed a full library of eLearning modules for pharmaceutical and biotechnology topics. These courses are administered through our secure, online LMS.

 

Does CRAMbridge have stock modules, or are they prepared on demand?

We do both. We have a library of stock modules available for purchase off-the-shelf. We also work with individual teams to put together modules on-demand based on unique requirements. You can also choose from specific packages put together for teams.

 

What is the deliverable (format of modules)?

Our modules are prepared using the most advanced software in eLearning. If your organization has an in-house Learning Management System (LMS), we can publish modules in formats such as SCORM, Tin Can API, and AICC.

If you do not have an in-house LMS, our courses can be administered on cloud-based LMS platforms, where you can maintain individual team-member records in a GMP-compliant, audit-trail enabled software.

 

What if the client doesn’t have an in-house LMS?

Our courses are also available via cloud-based LMS platformsThese make it easy and cost-effective to administer CRAMbridge modules, score and keep records of all your employees.


What is the pricing per module?

For clients with an in-house LMS, this depends on whether you are ordering a module already in our library or if you need something made from scratch. Most off-the-shelf modules are available (with minimal customization) for under USD1500 per module, not including taxes. Custom modules will be priced based on their complexity.

For clients without an in-house LMS, our service is given on a subscription basis on cloud-based LMS platforms. Subscription charges per employee work out to be very affordable, without the cost of installing, and maintaining an in-house LMS.

 

How do clients pay for modules?

Clients purchasing our modules for use on their in-house LMS, can make a bank transfer to our US or Indian bank account. Alternately, you may send us a physical cheque to our mailing address.

Clients on our cloud-based LMS subscription plan will be charged on a recurring basis every month based on the number of users.

 

What is CRAMbridge policy on licensing/distribution?

Clients purchasing our modules for use on their in-house LMS, are free to use them without restrictions across the client organization, with any number of users. Distribution or copying the modules to systems outside the organization is prohibited.

Our cloud-based LMS content is administered on a “per-subscriber” basis. You add a new user for each new employee.

 

How long will CRAMbridge support the modules?

We will provide complete support including minor changes (such as additions, corrections, version changes) for a period of one year. Major changes would be charged on a case-by-case basis with advance client approval.

 

Are there other narration voices and accents for voiceover?

Yes, we can work with you to choose the voices that best meet your requirements.

 

What about customer service?

CRAMbridge is nimble without any red tape. You will get personalized attention in a responsive manner to your queries and issues. The best way to reach us is through email: info@crambridge.in

We usually respond to emails within a few hours.