Guide to workplace professionalism

What does it mean to be a professional at work? And how does professional behavior affect your career?
 
These questions and more provide the foundation for this course on workplace professionalism. Here, you’ll learn the basics of professional behavior at work with examples of do’s and don’ts in real-world scenarios. Then, you’ll learn the fundamentals of professional communication, whether through emails, phone calls, or other formal and informal situations. When finished, you’ll understand how to build professionalism into every aspect of your job
 
The Fundamentals of Workplace Professionalism
How to Write Professional Business Emails
Phone Etiquette for Professionals
Formal vs. Informal Communication
Check Your Understanding
Summary & Feedback